This all depends on the complexity of the order and your custom requirements. It’s important to get in touch as soon as possible to book your space. 

SAVE THE DATES AND INVITATIONS
I recommend you get your save the dates or invitations out straight away, communicating your wedding date to your guests is key! Depending on the quantity of the order and customisation options, the total process usually takes anywhere from 2-6 weeks from placing your order. 

ON-THE-DAY STATIONERY AND SIGNAGE
Ranging from menus, place cards, table numbers, welcome signs, table plans etc…

On-the-day stationery can be booked at any point and at the same time as your invitations (with the later this will be placed on hold until required). The reason for booking early is to secure your design place and to ensure we have capacity to take on your order and complete it in time.

8 weeks prior to your wedding date I will be in touch with you to discuss all the finer details and you will be required to supply your wording and guest names. All on-the-day stationery and signage will be delivered 4 weeks prior to your wedding date.

Please make sure you allow enough time when placing your order, as you don’t want to feel rushed especially at the design stage.

When deciding how many invitations you need I always suggest you work on the basis of one invitation per household, couple or individual, plus an extra 10-20. The extra allows for keepsakes and any mistakes or last minute additions. Reprints can be very costly and will be charged at the minimum quantity requirement.

Yes, the minimum order quantities are stated for each item on the product page. The minimum quantity for invitations is typically 20.

Yes, save the dates, invitations and thank you cards all come with complimentary white envelopes. Colour envelopes can be ordered for an additional cost, as well as the option to add printed guest addressed envelopes.

This is a very common question, the simple answer is no, you will need to assemble all your stationery. This is to make sure all your stationery comes pristine and flat in perfect condition.

If you would like me to assemble your invitations for you, this can be done for an additional cost.

Items that need sealing for example belly bands, you will have the option to purchase a self-adhesive tape mouse when ordering.

Yes you can, as the process is usually spread out over a period of months. As soon as your wedding date is book I recommend you get your save the dates or invitations out straight away, communicating your wedding date to your guests is key!

If you are to book your invitations and on-the-day stationery at the same time depending on your wedding date, there will be a hold placed on your on-the-day stationery with this element of the order being started 4-8 weeks prior to your wedding date. Delivery being 4 weeks before your wedding date.

Invitation suites (depending on the size and customisation of your order) usually are completed within 2 weeks of placing your order.

Of course this can be done, custom items can be ordered, you will just need to email me at hello@theluxepaperco.com so we can discuss your requirements and the cost. Then the item/s can be manually added to your order.

You can cancel your order within 24 hours of placing it without a penalty.

However, since all orders are custom made, once the design/proof stage has been started (after 24 hours of placing your order), a refunded cannot be given. Please make sure you choose your options carefully before placing an order.